Spriha Srivastava, VP & Executive Editor, CNBC International, joined our Brand Advisory Board meeting recently to discuss what some of the key takeouts from her conversations in Davos mean for business leaders navigating the year ahead.<\/p>\n\n\n\n
Describing this year\u2019s WEF, Srivastava said, “I personally felt there were two Davoses going on in the same place.\u201d Walking down the promenade on the first day, the conversations Srivastava overheard were all about AI and innovation. \u201cThat was until Tuesday and then the narrative started changing a bit,\u201d she said. As people got ready to welcome President Trump, the discussion switched to geopolitics.<\/p>\n\n\n\n
From that moment on, <\/em>Trump dominated the agenda and what followed was a great deal of uncertainty. Business leaders who arrived talking about AI, left talking about Greenland. Trump\u2019s press conference showed how quickly and easily off-script remarks can move markets, redirect investment strategies and reshape diplomatic relationships.<\/p>\n\n\n\n This poses challenges for business journalists: \u201cWe have to pivot very quickly when he posts something or says something in an interview,\u201d Srivastava explained. Likewise for businesses, it\u2019s impossible to predict which country or trade relationship will dominate the headlines next.<\/p>\n\n\n\n Key takeout:<\/em><\/strong> <\/em>Leaders need to build organisations agile enough to respond to all kinds of geopolitical uncertainty \u2013 from tariffs and trade frameworks to the repositioning of alliances.<\/em><\/strong><\/p>\n\n\n\n Srivastava referred back to Davos three years ago, where conversations about AI were often superficial. \u201cEveryone wanted to talk about AI. It felt like a tick box sort of thing \u2013 every company wanted to let you know they were doing it.” Last year, the conversations were around scaling and investment. This year, the conversation shifted to upskilling and reskilling; how companies are navigating AI and creating an AI-fluent workplace, and whether AI is translating into revenue, savings and measurable returns.<\/p>\n\n\n\n One CEO said to Srivastava \u201cAI is like a mirage\u201d. Leaders are thinking about what it can do and making projections based on where they think it will help them, but it\u2019s only when you start to incorporate it into your daily life \u2013 into productivity or hiring for example \u2013 that the benefits become clear. \u201cThat’s when we see those examples translate to revenues or savings, to the actual balance sheet. That’s when we’ll know where we’re heading.” Srivastava said.<\/p>\n\n\n\n Key takeout: We may be a few months or even years away from seeing the actual impact of AI but for organisations that have committed budgets to AI transformation, now is the time to define what success looks like.<\/em><\/strong><\/p>\n\n\n\n What\u2019s becoming clear is that technology is moving faster than workforces. The gap isn’t just between those companies that use AI and those that don\u2019t \u2013 it’s between leadership and employees. “There’s a disconnect between senior level and junior level,\u201d Srivastava said. \u201cThere are junior members joining who are very AI-fluent. So how do you bridge that gap?” There\u2019s also a gap between large organisations with the resources to retrain staff and smaller ones who can’t afford to.<\/p>\n\n\n\n Upskilling isn’t simply about training programmes \u2013 it’s often a cultural and operational shift. Srivastava said companies such as Udemy are working with governments to build foundational skills at scale, while some organisations are tying AI proficiency directly to KPIs and performance reviews.<\/p>\n\n\n\n Key takeout: Businesses of every size need to ask: Do our people know how to use these tools effectively, and are we measuring whether they do?<\/em><\/strong><\/p>\n\n\n\n Based on the news that came out of Davos, you could be forgiven for assuming that ESG and climate issues have fallen off the agenda entirely. “I wouldn’t say it’s completely off the agenda,\u201d Srivastava said, \u201cbut AI and Trump completely dominated this year for anything else to be visible.”<\/p>\n\n\n\n According to Srivastava, what\u2019s happening is in fact a reframing. Whereas in previous years when companies had doubled down on climate, Srivastava said the conversations have shifted from climate as a standalone commitment to \u201cresilience as the common denominator.\u201d While carbon footprint is still important, Chief Sustainability Officers have been able to \u201cpolitely step back from climate a little bit because everyone has a transition plan in place,\u201d and instead, use the platform to speak about other things, such as personal resilience. This reframing allows environmental responsibility to be connected to broader commercial outcomes rather than treating it as a separate reporting obligation.<\/p>\n\n\n\n Key takeout: Organisations that weave ESG and resilience into their core strategy rather than treating it as a separate function will be the ones to thrive.<\/em><\/strong><\/p>\n\n\n\n Another thread running through this year\u2019s forum was a conversation around what it means to lead right now. Emerging leaders are taking on a role that looks fundamentally different from just a few years ago: They are expected to be visible, agile, to pivot publicly and quickly, and to simultaneously juggle complex issues such as AI, geopolitics, culture and climate. “It’s so important to be agile in this environment,\u201d Srivastava said. \u201cIt\u2019s so important to pivot and know when to pivot. And so, we\u2019re moving away from old school leadership, where you\u2019re sitting in your office. It\u2019s very much like shop floor leadership.\u201d<\/p>\n\n\n\n Just as the role of CEO is shifting from a figure of stable, long-term strategic authority is under pressure to a more responsive, exposed approach, communications strategies are changing too. Traditional media sits alongside independent voices and influencers; there\u2019s an expectation for candid and direct engagement with leaders, and the narrative can shift at any moment. <\/p>\n\n\n\n Srivastava views this challenge as an opportunity to experiment. \u201cYou do see that shift coming through in legacy media where we\u2019re trying to embrace change and I think it\u2019s thanks to the influencers keeping us on our toes.\u201d But while there\u2019s a balance to be struck, Srivastava notes \u201cThere\u2019s still a very important place for trusted media. When news breaks, and there\u2019s so much misinformation in the world we live in, audiences come to us to check\u201d what was actually said.<\/p>\n\n\n\n Key takeout: Organisations and leaders who are open and authentic in their communications and storytelling are the ones best placed to benefit from this new environment.<\/em><\/strong><\/p>\n\n\n\n With the mood coming out of Davos appearing to be more uncertain than in previous years, the task for business leaders in 2026 is to build operations that can operate effectively within that uncertainty, rather than waiting for clarity that may never come.<\/p>\n\n\n\n\n
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